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For Providers

Telehealth with VMV

  1.  Improve the quality of care and patient satisfaction by giving patients access to free on-demand Telehealth services. 
  2. Pre-set patient intake forms and customizable features enable you to take control of the platform and use it how YOU like it.
  3.  No need to write patient notes; Your chat transcript is HIPAA compliant, secure, and readily available.
  4. Reduce no-shows with our automatic appointment reminders. Your patients’ can get emails and push notifications sent directly to their screen!
  5. Increase revenue opportunities by 35% by accessing Telemedicine insurance coverage for virtual visits!
  6. Reduce expenses and time on kiosks, in-person intakes, and payments!

List your facility with our application

VMV is for a network of U.S. board-certified physicians in all specialties licensed to practice medicine in the U.S. and medical facilities and clinics. Our medical services are provided by our global network of world-renowned specialists who advise on complex conditions, treatment plans, and surgeries. Our physicians consult, diagnose, treat, and prescribe medications (if necessary) for common, non-emergency health issues by phone or video. Facilities and provider offices can log in on a desktop to get set up and provide care using their cell phones, laptops, desktops, or iPads.

No costs for the patients. The costs for each medical facility and provider are based on their contract with VMV.

 Most insurers, including Medicare, cover virtual visits with usual copays and deductibles. 

To appropriately bill for synchronous Telehealth services, practitioners should submit the appropriate Healthcare Common Procedure Coding System (HCPCS) or CPT code along with the Telemedicine Place of Service code 02. The Place of Service 02 indicates the location in which the services took place.

If located in Hawaii or Alaska, practitioners should use the appropriate CPT or HCPCS code for the professional service in addition to the GQ modifier. The GQ indicates that the service was provided “via an asynchronous telecommunications system.

  1. Complete and send a request from the medical office sign-up page on the VMV website. You can also call (713)-853-9462 or email admin@vmvapp.com. You will get contracts in the email to sign and email back. (Please use Google Chrome for the best experience)
  2. Log in using the credentials you have created.
  3. Users: Fill out your profile as an administrator.
  4. Add new users: Providers, mid-levels, nurses, office staff, managers, or directors.
  5. Add doctor and staff.
  6. Click on appointments
  7. Click on office hours and select office hours.
  8. Click on add availability and add availability for each provider. 
  9. Make an appointment by selecting the facility and provider (select filter)
  10. Click on the green available button on the selected day and type the patient name in the gray button at the top of the list if the patient is already in the system. (you cannot make a patient appointment unless the patient has an account on VMV.app *use the patient as a role, or the patient can sign up themselves at vmvapp.com as a patient). 
  11. The VMV app can be downloaded on iPads or smartphones and can be used as a patient sign-in system from your waiting room, eliminating the need for a kiosk.
  12. Skilled facilities, in-patient, and rehab facilities will need their patients to have an email and password set up by the family or facility for use with the platform.
  13. Please see the “3 Easy Steps to Sign Up” section in the “ how to get started” tab below to instruct patients on how to easily use the VMV Telemedicine platform.